ARS is not a van line, it is a comprehensive corporate relocation company committed to the effective relocation of critical human capital. As a relocation company, we have the flexibility to use only top performers and employ our independent measurement system to maintain superior performance levels. All van lines have geographical regions where they are not as strong. Shipments originating in these areas, especially during the summer months, are at risk. It is in these situations where we excel, because we are able to use the best van line in that region. Since we do not own trucks, our focus is clearly on customer service instead of fleet profitability.

As a corporate relocation company, ARS works with you to develop performance criteria. These specific standards determine the carriers that we select for your employee moves. Our experience designing TQM (Total Quality Management) programs for moving companies gives us unique insight into the providers who consistently provide quality service. These companies are eligible to be included in our group of pre-screened carriers nationwide.

Based on our knowledge of quality improvement and moving services, ARS focuses its performance system on continually enhancing the quality of our relocation services. We believe that customer satisfaction isn't just a goal, it serves as a catalyst that restarts our continual efforts to refine and improve how we handle your next relocation assignment.